TrustWorks and Salesforce

Automate fulfilment of Data Subject Requests in Salesforce

Connect TrustWorks to Salesforce and automate DSRs.

TrustWorks accesses and erases personal information from Salesforce in accordance with worldwide data protection regulations like GDPR, CCPA, CPRA, and others. Discover and classify personal information in Salesforce using pre-built, secure connectors for compliance.

Worldwide Compliance
Data Subject Requests
Vendor Risk Management
Privacy Engineering Guidance

Efficient privacy management for Salesforce 

Empower your teams with seamless, secure, and efficient data privacy compliance management in Salesforce. Ensure your organisation not only meets but exceeds global privacy standards.

How TrustWorks supports other compliance use cases in Salesforce:

  • Privacy and Customer Support Collaboration - Sync Salesforce Tickets with TrustWorks. Keep information about fulfilment of DSRs up to date in both platforms to serve and communicate better with your clients.
  • Data Mapping - Get full visibility on Salesforce data protection practices. Download latest versions of DPA, list of Sub Processors and other privacy insights.
  • Processing Activities - Leverage AI Assistant to update your Records of Processing Activities (RoPA) considering processing capabilities of Salesforce.
  • Vendor Risk Assessments - Instantly identify and manage vendor risks to ensure compliance and protect organisational reputation.

Frequently asked questions

  1. How do I sign up to TrustWorks?

You can sign up here and take advantage of our free 30-day trial., We’ll just need a few details about you and your organisation. Need help? Our support team is just a click away.

  1. What do I need to integrate Salesforce and TrustWorks?

The TrustWorks team will guide you through the set up of Salesforce integration providing necessary guidelines for your Salesforce administrators. Setting up Salesforce Integration will take only minutes. Get more information.

  1. Which Security measures TrustWorks meets?

TrustWorks adheres to SOC2 guidelines and holds ISO27001 certification. As a result, any automations you create with the TrustWorks platform are safeguarded by rigorous internal policies, procedures, and controls, in addition to external audits. Get access to our Trust Center.

About Salesforce

Salesforce is a leading customer relationship management (CRM) software platform enabling businesses to efficiently manage and analyze customer interactions and data throughout the lifecycle. Central to its capabilities are handling vast amounts of personal data, including everything from basic contact information to more detailed insights on customer behaviour, preferences, and purchasing history. This comprehensive data collection is leveraged to enhance customer service, marketing efforts, and sales strategies, thereby helping companies to better understand and meet the needs of their customers. Salesforce's robust architecture also ensures that this sensitive personal data is managed with strict compliance with privacy regulations and security standards, making it a trusted tool for businesses worldwide.

"I finally found in TrustWorks the tool that best suits my needs thanks to the high technical level and automation that I wanted to implement. In addition, they offer us  very personalised attention that makes us feel very comfortable in terms of rights and privacy management."
Mireia Martínez
Head of Privacy at Glovo

Learn how TrustWorks helped Glovo completely transform its Privacy Program Read case study

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